Rick brings 33 years of business development, management and technology experience with building companies such as the law firm of Jones, Gregg, Creehan & Gerace, PCX Information Systems, the internet marketing firm Be Free and Veritix, an electronic ticketing and marketing company.
At BeFree a digital marketing platform company, Rick grew and managed an engineering team from an initial staff of 3 to a peak of 31 developers, 22 in operations and 8 in quality assurance/technical documentation. This team Developed and managed distributed systems in the US and UK that managed several hundred-thousand Affiliate to Advertiser relationships, processed more than 2,500 transactions/second and over $2B annual commerce.
At Flash Seats/Veritix, Rick worked closely with Arena/Venue sales and support staff to understand and assess their needs translating into engineering consumable requirements. He also worked with the engineering teams to design and augment the systems responsible for electronic ticket redemption, transfer, and sale. Rick worked all 43 home games learning the finer details of guest entry and customer service. These interactions and observations enabled continuous improvement of the company’s on-line and guest entry systems.